RequestXpress
What is Powertel RequestXpress DSL & why should I choose eis.net's ADSL Business Grade Internet Access?
Digital Subscriber Line (DSL) is a well proven technology that enables High Speed data services to be delivered via existing Telephone lines. eis.net did not jump into DSL, previously the only offerings were domestic grade services that we felt were not up to the standards of business users. Specifically they seemed over subscribed and suffered from dropouts etc. This has now changed so we can move ahead with speed offerings of 2048/384kbps - which can be expanded at anytime on short notice - to a current maximum of 6Mb/640kbps for Asymmetrical Digital Subscriber Line (ADSL) services or 2M/2Mbps for Symmetrical Digital Subscriber Line (SDSL) services.
eis.net prefers to provide a managed Router rather than less reliable DSL modems which are often supplied with residential ADSL connections and are effected by the variances in PC workstations. This adds a small amount on to the total cost of the DSL connection per month but is more stable and reliable than DSL modems.
What will I experience?
You will experience a fast, highly reliable, cost efficient Business Grade Internet Access plan. Your internet connection is "always on" allowing you e-mail and World Wide Web access 24 Hours a day. There is no need to dial up to an internet connection saving you money on local calls. There are no drop outs etc. as you've obtained business grade performance. This makes the ADSL service more reliable than a dial-up connection with no waiting, no delays, and less frustrations. This time efficient connection lets you do more things, more quickly.
How Fast is FAST?
512kbps is almost 10 times faster than a 56kbps modem
2048kbps is 45 times faster than a 56kbps modem
Full Throttle 4/6Mbps which is the fastest RequestXpress Service today lets you enjoy speeds up to 100 times faster than a 56kbps modem!
This means Web sites and e-mail that took 30 seconds etc. to load may appear almost instantly.
How Reliable is RequestXpress *DSL?
Because RequestXpress is a Business Grade access, it is highly reliable. It is remotely monitored for faults so we are probably working on a resolution before you even realised there is a problem. The Router's that eis.net supply are not just DSL modems like residential ADSL. Service Level Agreement of 99% availability. Static IP, monitoring, and remote router maintenance, are included as standard with optional 24x7 support if required. All plans include Router Field Service Agreement unless otherwise requested.
How much will RequestXpress cost me?
ADSL asymmetrical access plans
| Speed | Price per Month | Monthly Download | Extra Traffic |
|---|---|---|---|
| 2Mb/384k | $200 per Month | 5,000Mb included | 5c per MB |
| 2Mb/384k | $240 per Month | 10,000Mb included | 5c per MB |
| 2Mb/384k | $265 per Month | 20,000Mb included | 5c per MB |
| Speed | Price per Month | Monthly Download | Extra Traffic |
|---|---|---|---|
| 512/512k | $200 per Month | 5,000MB included | 5c per MB |
| 512/512k | $240 per Month | 10,000MB included | 5c per MB |
| 512/512k | $265 per Month | 20,000MB included | 5c per MB |
| Speed | Price per Month | Monthly Download | Extra Traffic |
|---|---|---|---|
| 6Mb/640k | $260 per Month | 5,000MB included | 5c per MB |
| 6Mb/640k | $300 per Month | 10,000MB included | 5c per MB |
| 6Mb/640k | $325 per Month | 20,000MB included | 5c per MB |
SDSL symmetrical access plans
| Speed | Price per Month | Monthly Download | Extra Traffic |
|---|---|---|---|
| 1Mb/1Mb | $310 per Month | 5,000Mb included | 5c per MB |
| 1Mb/1Mb | $350 per Month | 10,000Mb included | 5c per MB |
| 1Mb/1Mb | $375 per Month | 20,000Mb included | 5c per MB |
| Speed | Price per Month | Monthly Download | Extra Traffic |
|---|---|---|---|
| 1.5Mb/1.5Mb | $375 per Month | 5,000Mb included | 5c per MB |
| 1.5Mb/1.5Mb | $415 per Month | 10,000Mb included | 5c per MB |
| 1.5Mb/1.5Mb | $440 per Month | 20,000Mb included | 5c per MB |
| Speed | Price per Month | Monthly Download | Extra Traffic |
|---|---|---|---|
| 2Mb/2Mb | $420 per Month | 5,000Mb included | 5c per MB |
| 2Mb/2Mb | $460 per Month | 10,000Mb included | 5c per MB |
| 2Mb/2Mb | $485 per Month | 20,000Mb included | 5c per MB |
NOTES
An $820 once off establishment fee is charged for all new SDSL services, which includes the purchase of the pre configured Request 531R SDSL router.
A $620 once off establishment fee is charged for all new ADSL services, which includes the purchase of the pre configured Request 501R ADSL router.
Additional 24x7 support option is available for $49/month.
All prices include GST and are current as of 1/7/2006
If you are an existing eis.net client with RequestXpress services that were established prior to 29/9/2004 and wish to take advantage of the current pricing, please fax a written request to our sales office on 07 3221 5562 stating the FNN number of your service as it appears on your monthly invoice, also on the RequestXpress router. Your fax should state that you wish to take advantage of the new RequestXpress pricing for a minimum period of 12 months.
A price decrease of 10% on the monthly access fee is available for clients that contract for a 24 month minimum period instead of the standard 12 month period.
Some pre 21/6/2005 clients may have a $35 router rental charge included in their monthly access fee which which will still be added to the current monthly access unless a new router is purchased outright.
How do I order?
1. Download this application form.
2. Fax it back to us and our support staff will contact you with instructions on how to upload your web site and database.