Terms and Conditions

1. Definitions

eis.net means Elu Information Systems Pty. Ltd. (ACN 008 110 809) trading as eis.net.
Customer means an individual or organisation that wishes to access the System.
System means the computer network which eis.net runs and interconnects with various other Customers and Internet Service Providers.
Connection Date means the date the Customer first has access to the System.
Access Plan means a selection of one or more fees paid by the Customer to eis.net for a predetermined level of access to the System as described in the individual eis.net product descriptions found at http://www.eis.net.au/products
Connection Period means an amount of hours of access to the System determined by the Access Plan purchased.
Download Limit means the total amount of bytes of data transferred from the System to the customer in a set period of time as per the purchased Access Plan.
Upload Limit means the total amount of bytes of data transferred from the Customer to the System in a set period of time as per the purchased Access Plan.
Traffic Limit means the total amount of bytes of data transferred by the System to other Customers or Internet Service Providers on behalf of the Customer in a set period of time as per the purchased Access Plan.
Excess Time means the total amount of hours of access to the System above and beyond the limits agreed to in the Access Plan.
Excess Traffic means the total amount of bytes of data transferred over and above the limits agreed to in the Access Plan.
Logon means the registered user name and password required by the Customer to access different sections of the System.