Support
GETTING HELP
You can call our support staff between 8.30am and 5.30pm. So if you have problems with your internet connection or your e-mail account, please do not hesitate to call us at eis.net, our staff will be happy to help you out. :)
Brisbane 07 3229 9044 Interstate 1800 655 244
You can also email our technical staff any time at support@eis.net.au with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address.
DNS servers:
primary: 203.12.171.1 secondary: 192.189.54.33
Brisbane NAS (modem-bank): 3307 9800
National roaming number: 0198 331 202 (for those outside the Brisbane metro)
Mail servers:
Incoming (pop): pop.eis.net.au Outgoing (smtp): smtp.eis.net.au
For various operating systems.
For various operating systems.
How to get your personal homepage online at http://users.eis.net.au
To view your usage/connection statistics, or to see how much prepaid time you have left.